Break down the barriers with AD’s Work-based Assessments

Action Deafness’ team of experienced work based assessors enable your organisation to provide a welcoming working environment for employees with a hearing loss. Our professional approach breaks down barriers and eliminates issues faced by a D/deaf employee in the workplace, helping your business to get the very best from your team.

Our work-based assessments are designed to help you ensure that your organisation is providing a comfortable and effective working environment for any employees with a hearing loss.

This service helps your employee to truly feel part of your team. Our qualified, experienced assessors will help both you and the employee to resolve at any difficulties you might be experiencing and offer effective solutions.

Simple changes can make a world of difference and a wide range of tools and services are available to resolve any issues and assist your employee to excel within their role.

This service not only adds real value to your business but also helps your organisation to adhere to the Equality Act of 2010. The act requires employers to ensure that employees are adequately equipped to carry out their role and that you as an employer have made all the ‘reasonable adjustments’ necessary to support them.

Working together

We offer support to a wide range of public and private firms by providing proactive, detailed assessments designed to support both the employee in their role and to benefit the employer through improved efficiency.

Our experienced team of fully-qualified assessors operate across the UK.  At your request, we will agree a mutually suitable time and visit the employee at their workplace. The interview will be conducted face-to-face, according to the employee’s preferred communication method.

The assessment reviews the employee’s medical history, his/her current role, what’s involved and how he/she work within the usual environment. Together we will identify any issues that are hindering the employee within his/her role and work together to identify suitable solutions.

We find a great many issues can be easily resolved on the day and where possible our experienced assessor will make such recommendations at the time. The assessor will then complete a detailed, concise report which clearly outlines any issues and offer possible solutions and recommendations. Included in the report will be quotes for any recommended equipment that may be of benefit. The report will be sent directly to the employer and can then be used to decide the best route forward with the employee. We can then work together to create an appropriate action plan.

Arranging a Work-based Assessment

We work to a 10 day turnaround from the date that we confirm receipt of your request. However, we can negotiate shorter timescales if required.

Our team is on hand to answer any questions you may have. For more information or to arrange a Work-based Assessment please call us on 0116 2533208 or email us at

Jaz Mann
Jaz Mann


Thank you so much for carrying out an excellent assessment session. I found it really helpful. Will now await for the equipment to be ordered.
Annie - NHS Employee
Thank you for everything. You are my guardian angel!
Lesley - NHS employee
The assessment was carried out extremely well, and I feel much more confident as a result.
Rose - Lecturer, University of Reading
The assessor was really helpful, thoroughly knowledgeable, professional and extremely kind, and I feel a lot more positive now. Her recommendations have helped and made a big difference for me in my work.
Nicky - NHS Blood & Transplant employee
RBLI is delighted to be working in partnership with Action Deafness through the Government’s Access to Work programme. For us the partnership mean that people with hearing impairments, requiring workplace assessments through Access to Work, receive quality support, tailored to their individual needs.
Edward Tidbury - RBLI Programme Manager
I would like to thank you for coming to visit me at work on Thursday. I would also like to thank you for the guidance you gave me, you certainly known your subject, your professionalism and understanding of what it’s Like to be hard of hearing was something I had not experienced before. unfortunately it is uncommon these days to find someone with your people skills. Your company is very fortunate to have you working for them. Thanks again for your help.
Paul, NCA IT employee
Action Deafness is one of our best performing sub-contractors for whom we receive excellent feedback from customers regarding responsiveness and overall level of service.
Edward Tidbury - RBLI Programme Manager
The service we had from Action for Deafness was excellent, you were professional, efficient and the quality of the reports was extremely good, helpful, informative and very beneficial for both the employee and employer. We will be using you in the future on any further cases that come to our attention.
Candice Gibson - Roodlane Medical Service Centre Clinical Manager