Live life without limits with AD Community
WHAT WE DO
Action Deafness Community Support, Personal Care & Assistant Services provide specialist, personalised support to Deaf and Hard of Hearing people in their own homes and in the community. We work with clients who need support all of the time and those that only need a few hours of support a day or a week.
Traditionally, care for Deaf people has been provided by people who have no understanding of deafness and are not able to use/understand British Sign Language (BSL). Action Deafness Community does things differently.
Many of our Personal Care Support Workers/Assistants (PAs) are Deaf themselves, or are deaf aware, and all are fluent in British Sign Language (BSL), hands on signing and the deafblind manual alphabet. This means that barriers to communication are minimised and our clients are better able to take control of their lives.
The services strives for excellence through continual improvement. We use the ISO 9001 Quality Management System and ISO 2700 Information Security System to maximise client satisfaction and ensure that we store our clients’ information securely.
Personal Assistance – Our one to one support for clients promotes independence and confidence, and develops life and social skills. The support includes:-
- Access to news and information
- Signposting to appropriate agencies
- Access to education
- Access to training
- Access to volunteering opportunities
- Leisure activities and socialising with friends
Personal Care – We provide help with washing, dressing, grooming, toileting and continence care. Discretion and professionalism are paramount in the delivery of our personal care services, and we approach our role with the utmost respect for our clients’ dignity, independence and personal pride. We have been registered with the Care Quality Commission (CQC) since 3rd March 2016.
Supporting Deaf Adults, Older People, Children and Young People:
Our AD services has expended geographically and we now support clients with a range of needs and communication requirements. We have recently added services to support children, young people and families. We currently work with:
- Older Deaf, Hard of Hearing, Deafened & Deafblind people
- Deaf People with mental health issues
- Deaf People with learning disabilities
- Deaf People with terminal illnesses
- Deaf People with physical disabilities
- Deaf People with special needs
- Deaf People with sensory disabilities
- Deaf Children, young adults and their families
WHAT OUR SERVICE USERS SAY ABOUT US
‘The careful selection of PAs, all professional & fluent In BSL, has significantly improved JB’s life and potential. He is much happier, more independent, looks to help others, survived his Mum’s death and has a clearer view of what to expect in life. It is a professional relationship based on trust with his PAs, he has improved self-esteem and they have respect for his dignity as a disabled person. AD has and is an essential component in JB’s life’ – Father of 19 year old BSL service user, Ashbourne.
‘My PAs gave me wonderful guidance – they are professional, and certainly understand what it’s like to be hard of hearing. That was something I had not experienced before – unfortunately it is uncommon these days to find someone with the right skills and who can empathise with me’ – 39 year old hard of hearing service user, Warwick.
To find out more please contact us on email@example.com or call/text us on 07528 551162
Download our new leaflet (PDF) – click here
If you would like to make a referral to our service, please complete/submit our referral form which can be found below. A member of our team will contact you to follow up.
Referral form (e-form) – click here
Work With Us
A career in specialist Community Support, Personal Care and Assistant Services can be very rewarding. It can also offer you training, great experience and opportunities for promotion
Contact us to learn more about becoming a Personal Assistant or Personal Care Assistant for Action Deafness.
Care Quality Commission:
We have a joint venture partnership arrangement with Cambridgeshire Deaf Association to deliver personal care service for five clients living in Huntingdon, Cambridgeshire.
Please follow the link below to the Care Quality Commission website which details their report findings from the first formal inspection that took place in September/October 2017. Also included is Action Deafness’s subsequent Action Plan detailing remedial action and implementation which followed the Inspection Report’s findings: :http://www.cqc.org.uk/location/1-2416079978