ACTION DEAFNESS has been awarded an overall rating of ‘Good’ following results of the Care Quality Commission’s (CQC) Inspection.
A big round of “hand wave” applause to our Community team for achieving this rating after a difficult and challenging time from our first ever inspection which marked an overall rating of ‘requiring improvement’.
Action Deafness is indebted to the Deaf Community team who worked their socks off to address each issue of improvement and, together with AD Senior Management Team, implemented the changes necessary to ensure service provision of a high quality.AD’s Registered Manager Martin Anderson and team are aware of more work to be done to achieve the standard of service we hope for, including ‘safe service’.
But let’s not forget, this is a huge achievement to get to this point.
A special mention goes to Cambridgeshire Deaf Association for their marvellous commitment and dedication during this important journey.
We would like to thank Managing Director Andy Palmer and his team for being great partners for the past three years. We wish them well in becoming new registered providers of Huntingdon Care Project starting June 2019.
Meanwhile, hats off to Martin Anderson, Mhairi Simpson, Stuart Harrison, Jim Robertson and the team for this wonderful achievement – well done!