Mhairi Simpson, Community Business Manager for Action Deafness


Action Deafness is delighted to launch its new Personal Assistant service in Birmingham and the surrounding areas.

Over the last few years Action Deafness has been successfully delivering a Befriender Scheme in collaboration with Deafplus, a YOUchoose partner. Due to growing interest and demand for additional services, Action Deafness will start delivering Community Support services to clients of all ages who are Deaf, hard of hearing, deafened and deafblind in the Birmingham area.

The service encourages independence and offers choice to Deaf people who can decide where and when support will be provided. Critically, the whole service is managed, administered and delivered by Deaf people (or hearing people fluent in BSL) who understand the needs of our clients.

Mhairi Simpson, Community Business Manager, will lead the development and delivery of YOUchoose Birmingham services. For more information, or to make a referral, please contact Community Services at

Click on the video clip below to watch Mhairi Simpson explaining about the new service in BSL.

Action Deafness is a national Deaf led charitable company delivering Deaf-specific community support, personal care & assistant services and specialist communications interpreting.