Welcome to our 2018-2023 Strategic Plan.

It is an aspirational plan that will continue to challenge our thinking and help us reflect on how we currently operate. It is realistic and helps us build on our growing local, regional and national reputation.

The plan incorporates the views of all our key stakeholders, partners, staff, and most importantly, the views of our valued service users/clients.

Action Deafness has previously produced strategic plans for 2006-2009; 2009-2012; 2012-2015 and 2015-2018. This is the first time Action Deafness has produced a five-year strategic plan.

This Five Year Strategic Plan will move us closer to our aims while taking account of the extremely challenging economic environment. It will require us to consider how we continue to provide current services and develop new services.

This Plan will focus our attention on expanding our work in the open market, help us consolidate partnerships therefore being less reliant on public sector contracts.

Action Deafness is indebted to the staff, management and trustee directors who participated in our initial strategy sessions in Derby, Brighton and Loughborough.

We met and discussed the vision, mission and aspirations with the internal and external stakeholders throughout its process.

The new Five Year Strategic Plan was initially approved in principle by the Board of Trustee Directors in December 2017, ratified in September 2018 and commenced in October 2018.

Download 5 Yr Plan Final version