Meet theLeadershipTeam

Craig Crowley
Craig Crowley

CEO

Chief Executive

Craig has pioneered many prominent leadership and management positions over the past 25 years within the Deaf and Disability Sectors, obtaining an MBE in recognition of his work. Craig is Honorary President of UK Deaf Sport and Trustee of Royal School for the Deaf, Derby.  A Deaflympian, he also served as the 8th President of Deaflympics 2009-2013.

LinkedIn Profile: www.linkedin.com/in/craig-crowley-mbe-frsa-46514218

Karen Draper
Director of Finance & Operations
Director of Finance & Operations
Karen is an accountant who has extensive experience in both public and private financial accounting and has worked in educational establishments and charitable organisations.
Nigel Cleaver
Nigel Cleaver

Head of Interpreting

Head of Interpreting
Nigel is a qualified and registered Sign Language Interpreter who has extensive experience in lecturing and training. He is a Fellow of ASLI (Association of Sign Language Interpreters) and a former Board member of WASLI (World Association of Sign Language Interpreters).
Mhairi Simpson
Head of Community & Care
Head of Community & Care
Mhairi worked for Places for People in Nottingham City. Since joining AD she has significant experience at all levels within the Community & Care Team, being instrumental in its continued growth. She is a qualified BSL Tutor and has previously worked as a Youth Worker.
Charlotte Jefferies
People Executive
People Executive
Charlotte is a qualified HR Manager who worked for a large telecommunications company before joining Deaf Direct. Charlotte joined AD following the merger with Deaf Direct in 2019.
Jayne Oakes
Jayne Oakes

Head of Business Development & Innovation

Head of Business Development & Innovation

Jayne joined in February 2022 and has an extensive background in Sensory Services / Interpreting & Deafblind work, having worked previously for RNID / BID Services & Deafblind UK. At AD, her focus is on exploring new business and innovation opportunities for the organisation.

Amanda Abbott
Business Contracts Manager
Business Contracts Manager - Started August 2021
Emma Phillips
Operations Manager – Communications Interpreting
Operations Manager - Communications Interpreting
Emma is a qualified and registered British Sign Language Interpreter, who joined Action Deafness in 2006 from Sense where she was Support Worker. Appointed Operations Manager in 2020.
Martin Anderson
Operations Manager – Community & Care
Operations Manager - Community & Care
Martin joined AD as the Community Assistant Manager after having previously worked in residential care for older people with dementia. Martin’s customer focused ethos and people management skills led to a promotion to Registered Manager in 2018.
Aaron Tillyer
Aaron Tillyer

Fundraising & Social Media Manager

Fundraising & Social Media Manager

Aaron joined in February 2022 and has a range of fundraising management experience gained from working with various organisations including the RAF Benevolent Fund, Royal Marsden Cancer Charity and Livability. Aaron is responsible for our fundraising activity along with maximising our social media output.

Paul
Paul Ntulila

Hub Connect Operations Manager

Hub Connect Operations Manager

Paul joined in March 2022 having previously gained experience at Zebra Access, Black Deaf UK and Global Disability Innovation Hub. At AD he supports the local Deaf communities in our catchment areas alongside managing our existing local contracts.

Mags
Mags Smalley

Finance & Operations Manager

Finance & Operations Manager

Mags has around 20 years commercial management experience gained from working for Manchester Airport Group, TUI Holidays and Holland & Barrett, to name a few and now plays a key role in the Finance & Operations Department.

Emma Hulbert
Katie Hulbert

Bookings Manager

Bookings Manager

Katie joined the Communications Interpreting Team as a Booking Co-ordinator before being promoted to Bookings Manager. Katie enjoys providing a high quality service to our clients and has previous experience of management with a training and education background.