Meet theLeadershipTeam
CEO
Chief Executive since 2005
Craig has pioneered many prominent leadership and management positions over the past 25 years within the Deaf and Disability Sectors, obtaining an MBE in recognition of his work. Craig is Honorary President of UK Deaf Sport and Trustee of Royal School for the Deaf, Derby. A Deaflympian, he also served as the 8th President of Deaflympics 2009-2013.
LinkedIn Profile: www.linkedin.com/in/craig-crowley-mbe-frsa-46514218
Head of Finance
Head of Finance since 2011
Jim has spent 30 years in finance and management within the voluntary and private sectors. Jim has undertaken auditing and financial services roles and was the Finance Director for Rich Mix in East London before moving to Action Deafness in 2011.
Head of Interpreting
Head of Interpreting since 2013
Nigel is a qualified and registered Sign Language Interpreter who has extensive experience in lecturing and training. He is a Fellow of ASLI (Association of Sign Language Interpreters) and a former Board member of WASLI (World Association of Sign Language Interpreters).
Community Business Manager
Community Business Manager since 2013
Mhairi has experience at all levels within the Community Service Team, being instrumental in its continued growth. She is a qualified BSL Tutor and has previously worked as a Youth Worker. Mhairi is currently on maternity Leave.
Community Business Manager
Community Business Manager since 2020 (Maternity Cover)
Paul is an experienced senior manager who has worked for the British Deaf Association and
other voluntary Deaf/Disability organisations. He is currently the general secretary of BSMHD (British Association of Mental Health & Deafness).
Service Manager
Service Manager since 2019
Chris is a qualified BSL Interpreter and trained Benefits Adviser. He has worked for educational establishments and in the voluntary sector as an employment adviser and
employment manager.
Finance & Admin Manager
Finance & Admin Manager since 2020
Karen is an accountant who has extensive experience in both public and private financial accounting and has worked in educational establishments and charitable organisations.
HR & Communications Manager
HR & Communications Manager since 2019
Charlotte is a qualified HR Manager who worked for a large telecommunications company before joining Deaf Direct. Charlotte joined AD following the merger with Deaf Direct in 2019.
Community Registered Manager
Community Registered Manager since 2017
Martin joined AD as the Community Assistant Manager after having previously worked in residential care for older people with dementia. Martin’s customer focused ethos and people management skills led to a promotion to Registered Manager in 2018.
Interpreting Operations Manager
Interpreting Operations Manager since 2020
Emma is a qualified and registered British Sign Language Interpreter, who joined Action Deafness in 2006 from Sense where she was Support Worker. Appointed Operations Manager in 2020.
Interpreting Bookings Manager
Interpreting Bookings Manager since 2018
Katie joined AD in 2016 as a Bookings Co-ordinator. Demonstrating excellent customer service and administrative skills, Katie was promoted to Communications Interpreting Bookings Manager in 2018. She has previous experience in childcare/education and the
training industry.
Equipment Manager
Equipment Manager since 2019
Amanda worked for Deaf Direct as Corporate & Governance Manager and previous to that, was the Personal Assistant to the CEO. Now Amanda works as the Equipment Manager following the merger with AD in 2019.
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