Last Monday Action Deafness (AD)’ BSL Tutor, Hanisha, had the privilege of delivering an ‘Introduction to British Sign Language (BSL)’ training session for staff at NHS Leicester City Clinical Commissioning Group (CCG) at St John’s House in Leicester, to improve access for any future deaf, deafened, or hard of hearing patients. The programme included aspects of lip reading, sign language and deaf awareness. With interactive and practical games, facts and figures about deafness and communication tips, staff enjoyed the session and it raised their interest in studying BSL in the future. The staff were also presented with individual copies of the pocket sized U-Sign book which was actually published by Action Deafness.

Here is some of the positive feedback from the staff who attended:

“I found the course inspiring.”

“I have always wanted to learn sign language – this session has convinced me to continue – excellent and informative.”

“Tutor was very good”

“I learnt more than I thought I would learn. Useful for interacting with patients with Deafness.”

“I was staggered by the amount of issues that BSL entails. Thanks for the training.”

“I found this training to be interesting, engaging and extremely useful. Hanisha was fun, open and clear in her delivery – overall brilliant!”

“I thoroughly enjoyed the course, the use of materials and the different methods of teaching.”

Haseeb Ahmad, Equality Lead, commented “Leicester City CCG wants to lead by example and so wants to start by training it’s own staff in the basics of British Sign Language and how to remove barriers to communication for Deaf people. We were delighted with the training which we intend to repeat in coming months and years. It is the right thing to do and our staff have learnt so much about how to communicate with Deaf people”.

Action Deafness is delighted with the positive feedback given by the staff at Leicester City CCG. They have already arranged two further sessions with AD in the next couple of months!

If you would like to arrange or take part in a bespoke BSL session/or Deaf Awareness Training, please contact Action Deafness Knowledge on 0116 253 3208 or email knowledge@actiondeafness.org.uk for further information.