As one of UK’s leading providers of services to deaf and hard of hearing people, Action Deafness is delighted to announce its all new partnership alliance with SignVideo, the UK’s leading on-demand video BSL interpreting provider. 

This unique association of interests sees Action Deafness and SignVideo collaborate to deliver a state of the art Video Relay and Video Remote Interpreting service that will make a real difference to the lives of deaf BSL users. 

Whether seeking a GP appointment or making a telephone call to work, deaf BSL users can now use a service that is designed with them in mind. 

One that is easy to use and offers instant communication, either face to face or by phone.

No need to pre-book a British Sign Language Interpreter, deaf people will have peace of mind to organise their day just like anyone else, instant, quality, a speed dial away. 

Action Deafness’s Chief Executive, Craig Crowley; “This unique partnership sees Action Deafness’s Interpreting team working with SignVideo’s proven approach to deliver a Video Relay capability that conducts over 150,000 BSL interpreted video calls a year.  Key to our partnership alliance is quality, the use of the best qualified and experienced BSL interpreters available. This gives deaf BSL users a service that is second to none”.

With its recent appointment to the NHS Shared Business Services (SBS) Agreement Framework, Action Deafness and SignVideo are looking to work with a number of NHS Trusts & Foundations and SBS-approved members to deliver Video Relay and Video Remote Interpreting services to deaf people looking to access healthcare services.  

“Through the NHS Shared Business Services Framework, both Action Deafness and SignVideo are well positioned to secure and deliver quality BSL interpreting services for those looking to see their GP or attending hospital consultations” said Action Deafness’s Head of Interpreting, Nigel Cleaver.

Deaf-led, innovative and inclusive in its approach, Midlands based Action Deafness prides itself as a proven provider of quality BSL interpreting services. 

Action Deafness is the communications partner of choice for St. Andrews’ Healthcare Trust, Herefordshire & Worcestershire Acute Hospitals NHS and the University Hospitals Sussex NHS Foundation Trust.

Craig states “Quality is central to all the services that Action Deafness delivers. This new and exciting alliance with SignVideo will allow us capitalise on work to date and forge a new way of working that ensures deaf people access health, education, employment and leisure services in their communication mode of choice”.

For further details please contact: [email protected]