Sensory Support

Empowering you through Specialist Sensory Support

Our Sensory Support offers a range of support, resources and training for Deaf, Deafblind, Hard of Hearing, Blind, and people with sight loss. Our aim is to enhance your independence and quality of life, empowering you to navigate daily life with confidence. We offer a free needs assessment upon referral.

Carla's Story

Action Deafness supported Deafblind Carla (40s, Autism) in her transition to independent living (due to reduced parental support) by partnering with housing for an adapted apartment and providing Communicator Guide Support. This improved her daily living and wellbeing through community and relationships.

Dave's Story

"My local Deaf charity was having problems providing care services to my wife. Action Deafness stepped in to support the charity and brought a completely new way of working"

Rose's Story

"I felt isolated living in a hearing community. Now I have a Specialist Support Worker (SSW) who I can sign with, who helps me get on with my life as normal and helped me arrange a meeting with my son, it was emotional!"

Personalised communication and connection

Our Sensory Support is tailored to each person's unique needs, helping them access information, communicate effectively and stay connected to the people, places and activities that matter most.

Our team is skilled in hands-on signing, the Deafblind manual alphabet, and can provide tailored communication methods to meet each person's unique needs, enabling people to communicate with confidence and participate fully in everyday life.

How we make a difference

  • Access information, community services and opportunities, such as hobbies, shopping and medical appointments.

  • Develop communication skills and build meaningful connections with others.

  • Build confidence and achieve greater personal and social independence.

  • Receive support with day-to-day communication, travel and mobility.

Enablement Officers

Our Enablement Officers provide tailored support to individuals to improve independence, confidence, and overall wellbeing in their daily lives. This role ensures the delivery of high-quality, empowering support that enables people to achieve their personal goals and live fulfilling lives.

Communicator Guides

Our Communicator Guides usually work with people who have an acquired dual sensory loss, i.e. develop either or both hearing or sight loss in adulthood.

Our Communicator Guides promote independence by providing personalised support, empowering Deafblind and people with sight loss to carry out daily tasks, and supporting them with communication where necessary, to access services in the community.

Intervenor Services

Our Intervenors usually work with children and adults who were born Deafblind, often with other complex needs. They work with them and their family or carers to develop effective communication methods and support access to their environment and community.

Intervenors provide support both at home and in the community. A key part of the role is supporting and developing communication skills, promoting independence, and encouraging personal and social development. They work alongside schools and professionals such as speech and language therapists, physiotherapists, and social workers to make sure care plans are inclusive and right for each person.

Our impact

“It's been amazing having an Intervenor. It has consistently proven to be beneficial."

The parent of a young person using our Intervenor Service in Hertfordshire shared this with us - it highlights the importance and impact this support can make.

Additional support:

  • Information, advice, and guidance: Practical advice and support, helping you access resources. This can include assistance with navigating medical appointments, social occasions, and important tasks.

  • Rehabilitation and training: Tailored programmes that build essential skills for daily living.

  • Specialised equipment: Tools and assistive technology to make daily activities easier.

Areas of support

  • Durham

  • Hartlepool

  • Hertfordshire

  • Oxfordshire

  • Staffordshire

  • Wales | Cymru

Would you like support in your area? Please complete the form or contact us.

Meet the Sensory Team

Headshot: Jessica Hinson
Jessica Hinson

Sensory Services Manager

Headshot: Michelle Hunter
Michelle Hunter

Durham Hubs Team Manager

Headshot: Anna Corbett
Anna Corbett

Communicator Guide & Intervenor Team Manager

Headshot: Deb O’Shea
Deb O’Shea

Intervenor Specialist Lead

Headshot: Jay Stonier
Jay Stonier

Team Leader (Staffordshire)

Connect with us

Discover how our Sensory Support can help you or someone you care about. We can support people at home or in their community. You can refer yourself or someone else.

We can provide a free needs assessment upon referral.

To make a referral, please complete the form below.

England

Please complete the form below.

For more information, please contact us:

Call us in BSL using the AD 360 button.

Email [email protected]

Text 07506 973910

Wales

Please complete the form below.

For more information, please contact us:

Call us in BSL using the AD 360 button.

Email [email protected]