Care and Support
Live life without limits
At Action Deafness, we provide 24/7 specialist and personalised Care and Support for Deaf, Deafblind, Hard of Hearing and people with sight loss across the UK. We also support individuals with complex needs and offer extra care for older Deaf people. Our goal is to empower you to live independently and confidently, improving your quality of life by fostering equal opportunities, both at home and in the community.
Whether you require constant ongoing support, just a few hours each day or weekly, or specific 1:1 support via direct payment or social service referral, our dedicated team is here to provide the tailored assistance you need. We offer a free needs assessment upon referral.
Rose's Story
Dave's Story
Our Care and Support
View all our services
Our Commitment to Quality
Action Deafness is committed to providing the highest quality care and support.
We are a registered domiciliary and supported living care provider with both the Care Quality Commission (CQC) in England and the Care Inspectorate Wales (CIW). This means our practices and standards are regularly inspected to ensure we meet national requirements and provide safe, effective, caring, responsive, and well-led services.
Our Expert Team
Support is delivered by our expert team of Specialist Support Workers (SSWs). Many are Deaf and fluent in British Sign Language (BSL). Our SSWs are dedicated to helping service users maintain and improve their independence in the community.
Their deep understanding of Deaf culture and diverse communication methods ensures seamless support, enabling clients to access local communities, facilities, services, essential information, and opportunities, and ultimately lead enriched lives. Our truly valued team members are carefully selected, trained, and supported to provide the highest quality person-centred care.
Communicator Guides
Some of our team are also skilled in hands-on signing, and the Deafblind manual alphabet. This range of communication methods ensures seamless communication, eliminating communication barriers and empowering clients to take control of their own lives, by providing truly tailored support to meet specific needs.
Areas of support
England
North: Durham, Hartlepool
East Midlands: Derbyshire, Leicestershire and Rutland, Northants, Nottinghamshire
West Midlands: Birmingham, Herefordshire, Staffordshire, Shropshire, Warwickshire, Worcestershire
South Region: Bedfordshire, Buckinghamshire, Hertfordshire, Oxfordshire
Cymru | Wales
Mid-Wales: Powys
South Wales: South, Gwent, Cardiff and Vale, Cwm Taff Morgannwg (NHS), West Glamorgan, West Wales
West Wales: Carmarthenshire, Pembrokeshire
Would you like support in your area? Please complete the form or contact us.
Connect with us
Discover how our Care and Support can help you or someone you care about. We can support people at home or in their community. You can refer yourself or someone else.
We can provide a free needs assessment upon referral.
To make a referral, please complete the form below.
Looking for different support?
England
Please complete the form below.
For more information, please contact us:
Call us in BSL using the AD 360 button.
Email [email protected]
Text 24/7 07528 551162
Cymru/Wales
Please complete the form below.
For more information, please contact us:
Call us in BSL using the AD 360 button.
Email [email protected]
Meet The Care and Support Team
Cath Booth
Director of Care & Wales
Leanne Stead
Area Manager - Specialist Deaf Care & Support Services Midlands & South
Lisa Orme
Area Manager - Midlands Specialist Deaf Intensive Support Services
Jessica Hinson
Area Manager - Specialist Deaf Services North
Anna Corbett
Area Manager - Hertfordshire Specialist Intervenor & Communicator Guide Services
Paula Allen
Area Manager - Care & Support Cymru
Michelle Hunter
Durham Hubs Team Manager
Sandra Spencer
Registered Manager (Forensic & West Midlands)
Jessy Young
Quality & Compliance Manager
Elwyn Jones
Deputy Manager (Wales)
Kate Galloway
Team Leader - Care & Support Cymru
Lucy Sheppard
Community Team Leader (Hertfordshire)
Deb O’Shea
Intervenor Specialist Lead
Jay Stonier
Team Leader (Staffordshire)
Billy Alton-Wood
Specialist Support Co-Ordinator
Ashley Kitchen
Specialist Support Co-Ordinator
Make a real difference. Join our team
Become part of our supportive Care team that empowers Deaf, Deafblind, and Hard of Hearing communities. Ready to contribute your skills and passion? Apply today!
